Search for mails

Search has simple and advanced views

Simple Search

In simple search, you can search for a mail using a mail’s id, which is unique for each mail. If you enter only a part of a mail’s id, it’ll use substring search and one or more mails with ids containing this text is shown.

Advanced Search

• Using a combination of conditions like from, to, subject, queue status, has attachments, attachment name, mail size range in KB, filter result, filter decision and datetime range.
• If date is empty, the time is discarded.
• You can also enter only a part of the sender, recipient, subject or attachment names.
• These fields are also searched case-insentive. So searching john would turn up results containing John too.
• By default, the present day’s starting and ending datetime range is automatically set. So searching will by default will return all mails encountered in the current day, in the browser’s timezone.
• Mails matching ALL the conditions that are filled and not left empty are returned. So if you don’t want to use a condition, leave that search field empty.
• Mails are sorted by descending order of the time when the mail was received.

Search view can be used for viewing raw mail headers, release mails from the quarantine etc

View a mail’s details like raw headers, attachment names etc

You can view a mail’s full details by either of the following ways:

• Click on a mail in the search result, then press the v key.
• Click on a mail in the search result, then click the View full details button
• A pop-up windows opens which shows the mail’s ID, size, filter result like spam or clean, filter decision like whether it was quarantined or delivered, enveloper from, to, header from, to, subject, attachment names, last relay’s IP address, and the queue or delivery status.
• If the mail was quarantined and is still available in the quarantine(ie not expired), then the raw body of the mail or the first 16 KB is shown too, so that you can identify if it’s a clean mail tagged as spam, or conversely a spam mail allowed through as a clean mail.

Release one or more mails from the quarantine

You can release one or more mails from the quarantine by the following steps:

• Select one or more mails, either by clicking on the checkbox in the first column to the left in a mail’s row or by pressing the Space key after clicking on a mail’s row.
• Click on the Actions drop down button and click on the Release from quarantine choice
• Now, if all the mails are quarantined and still available in the quarantine, then you’ll get a response saying that all the mails were successfully released from the quarantine.
• If a mail was not originally quarantined, or it was quarantined, but has since been expired, then you’ll receive an error message.

Whitelist one or more mails’ sender email address or email domain

You can whitelist the senders of one or mails by the following steps:

• Select one or more mails, either by clicking on the checkbox in the first column to the left in a mail’s row or by pressing the Space key after clicking on a mail’s row.
• Click on the Actions drop down button and click on the Whitelist sender email address choice. If you want to whitelist the whole domain instead, click on the Whitelist sender email domain choice.
• If a particular sender or domain is already whitelisted, then you will get an error saying so.

Blacklist one or more mails’ sender email address or email domain

You can blacklist senders of one or mails by the following steps:

• Select one or more mails, either by clicking on the checkbox in the first column to the left in a mail’s row or by pressing the Space key after clicking on a mail’s row.
• Click on the Actions drop down button and click on the Blacklist sender email address. If you want to blacklist the whole domain instead, click on the Blacklist sender email domain choice.
• If a particular sender or domain is already blacklisted, then you will get an error saying so.
• If a domain or email is in both the white and blacklist, whitelist takes priority, so mail will be whitelisted.

Delete one or more email records from the database

You can delete one or more email records from the db by the following steps:

• Select one or more mails, either by clicking on the checkbox in the first column to the left in a mail’s row or by pressing the Space key after clicking on a mail’s row.
• Click on the Actions drop down button and click on the Delete the mail(s) choice.
• The deleted mails will not turn up in search results anymore and you need not worry about dealing with the same mails turning up multiple times in the search results, if they’ve been dealt with already.